Positions available

Current context

Our client is looking to enter the Italian market in 2019. Its their ambition to become Italy’s preferred ‘bath, body & home’ brand.

We are seeking to hire a strong Country Director, with an in depth understanding of the sector in Italy, to implement an omni-channel strategy. The launch site will be Milan, our client will then open a small cluster of Milan area based, stand-alone stores before rolling the concept out to other leading cities in Italy. The retail footprint and brand awareness is already in progess of implementation supplemented with shop-in-shops in leading department stores, together with distribution through selected upscale perfumeries and travel retail locations.

This is an opportunity for a high calibre General Manager with a strong retail focus to make a significant contribution to the continued growth of this international lifestyle brand.

The Company

The company was founded in 2000, based in Amsterdam. The vision was to create a unique beauty brand that would ‘enrich body and soul’.

Our client’s aim is to aim transform people’s daily routines into moments of indulgence through beautiful and luxurious products. They offer a collection of high quality merchandise from body and facial care to scented candles, clothing, perfumes, make-up and tea.

The collections are based on Eastern traditions, where each ancient wisdom has its own specifically selected ingredients and distinctive benefits. These are combined with innovative technologies to create a unique way of experiencing ancient Eastern rituals.

Our client further differentiates itself through its distinctive and exclusive fragrance ingredients, using the finest perfumers in the world. With nature as the source of its inspiration, the company uses natural, renewable and organic ingredients for all its products.

Now 19 years old and with a presence in 26+ markets, our client operates around 750 stores and over 2500 shop-in-shops globally and has ambitions to continue its international growth. A truly multi-channel business, the products are also distributed online, through travel retail and have a presence in over 1000 hotels and has 5 City Spas.

This is an exciting time to join the company; the business is highly successful in Europe, with leading market positions in Holland, Belgium, France, UK, Germany, The Nordics, and Iberica and has set first steps in the US, ME and Asia. The brand has ambitions to expand its store portfolio and other distribution channels as well as to enter new markets.

The Role

Candidates for this role will already hold a senior operational or general management position within a branded, multichannel retailer within the luxury beauty/comsetics sector. He/ she will have ideally have exposure to change management and driving growth within a highly competitive marketplace.

They should demonstrate strategic ability in terms of adapting the highly successful business formula to the Italian market context, but as this is a new market, it is critical that the person appointed demonstrates a very hands-on and highly energetic approach to operational management. The ability to build and motivate teams, developing and training people in order to deliver an excellent customer experience is essential.

Entrepreneurial by nature, those to be considered will still be on an upwards trajectory in their careers and our client relishes the prospect of proving themselves within a challenging business environment.

Position Profile

Location: Milan

Reports to: Director Retail Operations & Europe

Direct and indirect Reports: The local Italian (Croatian/Slovenian) Operational team

Key Objectives

• Works closely with the Board to define the strategy to successfully launch the business in Italy and drive its profitable growth. Execute development strategies consistently with the overall brand values and standards of the company

• Grow the retail and wholesale brand within Italy; appropriately represent our client with key retail partners and business communities, influence the site selection process to ensure the most desirable locations are identified and oversee acquisition of stores

• Lead overall performance of the standalone stores and SIS, building effective partnerships as part of their growth strategy, including efficient use of staff and ensuring an elevated customer service

• Oversee the implementation and control of the companies’ standard processes - Monitor and improve store presentation in line with latest developments and innovations

• Build productive, collaborative, cross-functional relationships across the organization, in order to stimulate the sharing of best practice and to optimize supply chain processes and stock management for Italy

• Provide strong leadership to the Italian operation, build and motivate a high performing business and cultivate an environment of teamwork

• Develop and implement plans and activities to drive the growth strategy for wholesale and the B2B channel (Corporate partnerships)

• Maximize brand awareness in the market; manage the brand activation program as well as identifying and driving key PR and media partnership

The Person 

The ideal candidate will bring the following:

• Proven senior operational or general management experience; is financially savvy, has managed a P&L and built and grown a consumer brand in Italy. The ideal candidate will have international luxury beauty/cosmetics/lifestyle brand experience

• Preferably has experience in working within a matrix structure

• Consumer brand building; experience working through all aspects of developing a multi-channel brand (own stores, SIS, department store concession, wholesale and eCommerce)

• Strategic and innovative growth driver; ability to formulate new and innovative strategies for market entry, developing successful new stores, building bench strength internally, staying aware of changing consumer trends and competition

• Outstanding teamwork and stakeholder management skills; he/she will have extensive leadership experience, managing an autonomous, multi-site business unit. Exceptional interpersonal skills and a proven capability to develop and establish strong business alliances and partnerships are required

• Results-oriented leadership and execution; commercially minded and focused on financial performance, the Country Manager will help to endorse the brand vision and lead the team to execute it. Fiscally responsible and financially astute, this individual will be able to work within a lean environment. Strong business acumen is also needed

• Relationship builder; able to integrate himself/herself into our clients’ and work collaboratively across multi-functional teams around the globe. He/she should be able to build credibility and strong relationships with senior management, cross-functional peers and external partners

Personal Characteristics:

• High energy; creates a positive, inclusive working environment. Builds morale, shares success, consistently strives to improve performance and is passionate about his/her business and organization
• Strong consumer focus, with demonstrable insight into market needs, both now and in the future, ensuring that the business is well positioned to capitalise on emerging trends and opportunities
• Entrepreneurial and resourceful by nature. Relishes working in a high performance environment where stretch goals are the norm, pursues his/her objectives relentlessly
• Is a brand guardian. An excellent communicator and influencer, with the ability to forge critical relationships with other directors and external agencies as required
• Real frontline leader, able to lead by example.

Qualifications are very important to us when selecting the right candidate. If you are interested in
this position and your profile matches the profile we are seeking, we’re looking forward to your
Person to contact: Uta Bonacker Regazzoni (
Please kindly understand that we will only respond to applications that match the job requirements.

Location: Milan/traveling Italy

Due to the rapid growth of our client in the cosmetics and perfumery industry, we are searching for a Key Account Manager Wholesale
to support the launch of the brand in Italy.
We are looking for a Key Account Manager with a proven track record in new business
development, who loves to travel and has a good understanding of the Italian wholesale market. The
Key Account Manager is responsible to drive the expansion of our client's wholesale business
in Italy. In this role you are a brand ambassador and will play an important role in
determining and driving this luxury cosmetics brand presence in department stores in prime locations.

You are target driven, a great networker, highly assertive, adaptive and an excellent multitasker. You
gained a lot of experience and you are ready for your next challenge. You enjoy working in a fast
growing, dynamic and international environment.

• You have finished a Bachelor degree (HBO)
• You have between 5 and 10 years of relevant experience working in cosmetics/perfumery key account management in
Italy, preferably with a recognized cosmetics brand
• You have strong organizational skills
• You have experience in establishing, developing and upholding customer relations
• Fluent in written and spoken Italian and English. Any other language is a preference
• You are willing to travel 4-5 days a week

You are keen to be the best in class within your profession. You are flexible, you enjoy making things
better every day and you value out of the box thinking and teamwork.

Qualifications are very important to us when selecting the right candidate. If you are interested in
this position and your profile matches the profile we are seeking, we’re looking forward to your
Person to contact: Uta Bonacker Regazzoni (
Please kindly understand that we will only respond to applications that match the job requirements.

Location: Milan/traveling Italy

Our client is an important international fashion brand, distributed in independent boutiques and high-end Retailers in Europe, North America, China, South Korea and Japan.
They are looking for a top talent in international Marketing and Communication with focus on Digital. If not coming from a fashion brand, you can also come from a digital agency environment.


Core areas of competence:

- Trade Marketing, Media & PR (to boost wholesale/retail business)
- E-com
- Digital Marketing, CRM
- Brand Strategy
- General strong Marketing and Communication skills - very good team player and leader

In this role, you must create and implement a modern Marketing strategy to ensure the optimal positioning of the brand in the international markets and reach the final client via wholesale and retail channels
You have advanced skills in modern marketing techniques - E-com, CRM are very important areas
You are used to pushing sales, having an impact (via Trade Marketing) on Visual Merchandizing, Graphics, Window presentation - directly impacting Retail and Wholesale


Be responsible for both strategic and operational marketing development:

Creating a cohesive marketing strategy

Budget management with the goal of improving performance, efficiency and profitability of all money spent

Closely collaborating with other departments across Countries

Regularly analyzing market information from the impact of special events to market trends

Creating the general PR calendar and briefings and set-up a national journalist database

Participate in the preparation of reporting tools

Continually identifying emerging trends in advertising across all platforms (E-com, CRM, print, online and mobile) and work proactively to turn them into innovative new marketing opportunities

Cross functional collaboration, leading and partnering with the other Departments to ensure that overall initiatives are supported and fully integrated

Achieve commercial success and enhance customers’ satisfaction

Providing local and international Management with regular analysis of market trends and customer behavior

Testing and innovating new and engaging Marketing initiatives

Evaluating the effectiveness of the marketing mix: outdoor, desktop and digital campaigns, PR and Communication events, with an analytical plan to measure success


Proven experience in a similar role, ideally within luxury fashion; experience of trade marketing, strong in E-com, Digital Marketing, CRM.

Degree in Marketing or Business studies
Entrepreneurial and international mind-set
In-depth knowledge of and affinity for premium/luxury products
Excellent oral and written communication skills at all levels (English and Italian)
Strong leadership and management skills
Good budget management skills
Sparkling, innovative, "young" mindset with a high level of creativity, high speed and "on top" of all modern off and online marketing tools/trends

We are looking for a strong and experienced talent, for whom this career opportunity is a step up. Somebody with a young and fast mindset, who is always fully up-to date with latest digital, trade marketing and PR trends.
If you would like to be considered for this very special career opportunity with international growths opportunities in the mid - term, kindly send a short motivation letter going with your cv to Uta Bonacker Regazzoni (

The cv can be submitted in English or Italian. Please kindly understand that we will only answer to applications that fulfill the job requirements.

Place of work:
Florence Area - Milan Area.

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